Refund Policy

At Luxmend Beauty, customer satisfaction is our top priority. That’s why we offer a 60-day money-back guarantee for all products purchased through our store. If for any reason you are not completely satisfied with your purchase, please contact us at luxmendbeauty@gmail.com within 60 days of receiving your order to request a return.

60-Day Money-Back Guarantee

We want you to love your purchase. If you’re not satisfied, you may return the product within 60 days of receiving it, even if it has been used, for a full refund.

Return Shipping

Please note that customers are responsible for the cost and arrangement of shipping the product back to us.

Order Cancellation Policy

We offer a 24-hour cancellation policy for any orders placed on our store. If you would like to cancel your order, please contact us at luxmendbeauty@gmail.com within 24 hours of placing your order, and we will do our best to process your request before the order is prepared for shipment.

Return Conditions

All returns and cancellations are subject to the following terms and conditions:

• Returns must be requested within 60 days of receipt.

• All returned items should include the original packaging and tags when applicable.

• Refunds will be issued to the original payment method used during purchase.

• Customers are responsible for return shipping costs.

• We reserve the right to refuse returns that do not meet these requirements.

If you have any questions about our return or cancellation policies, please contact us at luxmendbeauty@gmail.com.

Thank you for choosing Luxmend Beauty.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Hazardous materials, flammable liquids, or gases

Please contact us if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you receive the correct product is to return the item you have first. Once the return is accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and inform you whether the refund has been approved.

If approved, the refund will be automatically issued to your original payment method. Please note that it may take some time for your bank or credit card provider to process and post the refund.