Privacy policy
Privacy Policy
This Privacy Policy describes how luxmendbeauty.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at:
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”
Below is more information about what Personal Information we collect and why.
Device Information
Purpose of collection:
To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
Shared with our processor Shopify.
Personal Information collected:
-
Web browser version
-
IP address
-
Time zone
-
Cookie information
-
Pages or products viewed
-
Search terms
-
How you interact with the Site
Order Information
Purpose of collection:
-
To provide products or services to you
-
To process payment information
-
To arrange shipping
-
To provide invoices and order confirmations
-
To communicate with you
-
To screen orders for potential risk or fraud
-
To provide marketing communications if you opt-in
Source of collection:
Collected directly from you.
Disclosure for a business purpose:
Shared with:
-
Shopify
-
CJ Dropshipping
-
Facebook
-
TikTok
Personal Information collected:
-
Name
-
Billing address
-
Shipping address
-
Payment information (including credit cards or PayPal)
-
Email address
-
Phone number
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
For example:
We use Shopify to power our online store.
You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy
We may also share your Personal Information to:
-
Comply with applicable laws and regulations
-
Respond to subpoenas or lawful requests for information
-
Protect our legal rights
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to you.
For example:
We use Google Analytics to understand how customers use our website.
You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can opt-out here:
https://tools.google.com/dlpage/gaoptout
For more information about targeted advertising, visit:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt-out of targeted ads here:
Facebook
https://www.facebook.com/settings/?tab=ads
Google
https://www.google.com/settings/ads/anonymous
Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out via the Digital Advertising Alliance:
SMS Marketing
We value your privacy and the information you consent to share in relation to our SMS marketing service.
We use this information to send:
-
Order notifications
-
Abandoned checkout reminders
-
Promotional offers
-
Requests for reviews
Opt-in data and consent for SMS messaging will not be shared with third parties, except messaging providers necessary to operate the SMS program.
Our website may also use cookies to track items added to your cart, including abandoned checkouts, in order to send reminder messages.
Using Personal Information
We use your Personal Information to provide our services, including:
-
Offering products for sale
-
Processing payments
-
Shipping and order fulfillment
-
Providing customer support
-
Informing you about new products, services, and offers
Lawful Basis (GDPR)
If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:
-
Your consent
-
Performance of a contract
-
Compliance with legal obligations
-
Protection of vital interests
-
Public interest tasks
-
Legitimate business interests that do not override your rights
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless you request that we delete it.
Automatic Decision-Making
If you are located in the EEA, you have the right to object to automated decision-making.
We may use limited automated systems to help prevent fraud.
Examples include:
-
Temporary blocking of IP addresses associated with repeated failed transactions
-
Temporary blocking of credit cards linked to suspicious activity
These systems are used strictly for fraud prevention.
Selling Personal Information
Our Site does not sell Personal Information as defined by the California Consumer Privacy Act (CCPA).
Your Rights
GDPR
If you are located in the EEA, you have the right to:
-
Access your personal data
-
Correct your data
-
Request deletion of your data
-
Transfer your data to another service
To exercise these rights, please contact:
Your information may be processed in Ireland and transferred outside Europe (including Canada and the United States) for storage and processing.
More information:
https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA
If you are a California resident, you have the right to:
-
Know what personal data we collect
-
Access your data
-
Request deletion of your data
-
Request data portability
You may exercise these rights by contacting:
Cookies
A cookie is a small file stored on your device when visiting our Site.
We use cookies to:
-
Remember your preferences
-
Track shopping cart activity
-
Improve site functionality
-
Provide analytics and advertising insights
Cookies may include:
-
Functional cookies
-
Performance cookies
-
Advertising cookies
-
Social media cookies
You can manage cookies through your browser settings. Blocking cookies may affect the functionality of some parts of the website.
More information:
www.allaboutcookies.org
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, our Site does not currently alter its data collection practices when such signals are detected.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page.
Complaints
If you have any concerns about how your data is handled, please contact us at:
If you are not satisfied with our response, you may contact your local data protection authority.